FREQUENTLY ASKED QUESTIONS

TICKETS AND ACCESS WRISTBANDS

Three day passes and day tickets are available here or  through the Ticketmaster network (Fnac y Halcón Viajes).

Three-day passes and tickets will be exchanged for a wristband, at the designated box offices, and they will entitle you to enter and exit the festival site as many times as you want. Any ticket or wristband that is broken in any way will allow the organisation to deny entrance to the festivalsite.

It’s mandatory to have the wristband placed on your arm for the whole duration of the festival, in order to show it on entrance or if required by organisation personnel.

Keep your wristband safe so the organisation can identify it. Don’t ever take it off as there will be no substitution. In case of breaking or loss, the right of accessing the festivalsite will be lost.

There are no discounts available with any type of card.

UNDER 16 YEARS OLD

Teens under 16 Years old are allowed to enter, but need to be accompanied by a parent, legal guardian or with a recognised adult over 18 Years who will be responsible for the under-age during the Festival and will have to complete and submit a “Responsibility sheet” at the box office before entering the festival.
Do not forget to bring with you the documentation (ID or passport) and children under 16 (under-age’s ID or family book). At any time both the companion and the under-age, must bring their ID card / passport, if it’s required by the organisation staff.
Due to the music volume inside the festival, organizers recommend children to waer hearing protections (earplugs, earmuffs…). The organization is not responsible for damaging.
Download here the Responsibility Sheet.

REDUCED MOBILITY

The festival organizers provide facilities for people who require special attention. Inside the festival you will find an enabled area where you can see the shows. You will also have special toilets.
If you are interested in buying these tickets please send an email to info@rockfestbarcelona.com
If you need to access this area you must present a certificate of disability or a medical certificate.

MEDICAL SERVICES

The Festival offers public health care points. Please do not hesitate to go if you need help.

DANGEROUS OBJECTS NOT ALLOWED

It is not allowed to enter the Festival with any kind of object that is considered dangerous, such as bottles, cans or any kind of container, glassware, knives, laser pointers, sprays, etc. You can leave these objects considered dangerous or not permitted at the luggage service.

LOST AND FOUND

All objects found during the festival will be deposited at the festival’s cloakroom. If you find any object lost at the festival site, please bring it to the cloakroom. Once the festival is finished, unreturned objects will be given to the local police department of Santa Coloma de Gramenet.

PARKING

In the “How To Get There” section you will find all the information related to parking.

OFFICIAL MERCHANDISE AND MARKET

Within the concert area there is a space where you can acquire the official merchandise of the Festival and the bands that are in the bill.

You will also find a market where you can buy t-shirts from other artists, jewelry, accessories …

SIGNATURE TENT

Rock Fest Barcelona will organize signature sessions with some of the artists that will be performing in this edition. The signatures will be held in the tent designed for it, where you can meet and greet in person some of the bands that are part of the bill.

You can check the hours in the tent.

CLOAKROOM

At the Festival there is available a luggage service.

PETS

You can’t bring your pets under any circumstances.